Thursday, June 25, 2009

Your PC needs maintainance (here's why)

Some time ago I was called to a home where a PC was malfunctioning (running slow etc). I was asked to see what I could do. After hour of work I informed the owners that their daughter's PC had not been maintained in a long time. The user had done nothing to care for the Windows operating system or the file records. The procedures were simple enough. Just highlight the drive, go down to 'Properties', click the 'Tools' tab and click 'Check now'. Then set whatever items needed doing from 'Automatically fix file system errors' to 'Scan for and attempt recovery of bad sectors'.

That, plus checking the windows system files using the Windows CD and the command 'SFC /SCANNOW' were all that was needed to get it going. Seems simple enough, don't you think? The parents duly informed her of the problem and made it a condition of using the system. Exactly the right thing to do, don't you think?

The daughter apparently didn't think so! She steadfastly refused to have anything to do with maintainance of the system until inevitably, it died. This is how it was explained to me by her parents on a recent return visit. The parents finally decided to get rid of it because there was no other way to settle the matter. Do you know of others like this?

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